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We’re here to help you through calls, emails, and even scheduled meetings.

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Top FAQs

Installation fee is P1,500. Monthly Service Fee is roughly P1,300 for Greater Metro Manila and about P600 to P900 for provincial areas.
Credit Documentary Requirements
Additional requirements for Corporate/Partnership/Sole Proprietorship
Applicable requirement for Government agencies:
General Order [for military agencies] or Letter of Instruction
Transfer fee for your landline is P1,500. A letter of request signed by your company's authorized signatory along with a photocopy of his/her valid ID is required to process this request.
Change number fee is P300. A letter of request signed by your company's authorized signatory along with a photocopy of his/her valid ID is required to process this request.
Yes, as long as the number is still available. Pre-selected premium or attractive numbers which have repeating last 3 or 4 digits or alternating last 4 digits costs a one-time fee of P5,000 for the direct line. Non pre-selected numbers which does not fall under the pre-selected premium or attractive numbers category costs a one-time fee of P3,000 for the direct line. A letter of request signed by your company's authorized signatory along with a photocopy of his/her valid ID is required to process this request.
It usually takes 24 to 48 hours to activate basic features such as call waiting. A letter of request signed by your company's authorized signatory along with a photocopy of his/her valid ID is required to process this request.

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Get in touch with us

Corporate Headquarters
PLDT Enterprise
8/F Makati General Office Dela Rosa St., Makati City, Philippines
Using Smart or TNT
Call *177
Using a PLDT Landline
Call 177
Email us
enterprisecare@pldt.com.ph