Account Number: Is a fixed number assigned to you as customer of the listed telephone number/s. Always quote this number when inquiring or when making a payment.
Invoice Number: Is a distinct reference number for a particular bill for a billing period. Use for BIR purposes.
Amount Due: Is the total unpaid charges for the previous and current month bill.
Due Date: Is the last date of payment for the total amount due. We encourage you to pay earlier than the due date to ensure payments will be credited to the current billing period. Payments after the due date are considered late payment and may cause the service restrictions or disconnections of your telephone.
Credits from Previous Charges, Total Call Charges, Service and other Charges
Credits from Previous Charges: Is the details of transactions such as payments and downward Foreign Currency Adjustments (FCA), which reduce the customer’s previous charges.
Total Call Charges: Is the summary of all your voice calls and data charges, which can include but not limited to NDD, IDD, Cellular, Operator assisted calls and Premium numbers 1-908.
Service and Other Charges: Is the details of recurring monthly charges and one time fee (if applicable) for subscribed products and services. However, on your initial bill, you may receive a pro-rated service rental charge as computation will be based from the date your telephone service was installed.
Sample Computation - Daily Rate
| (*P700 ÷ 30days in a month) |
P 23.33 |
| No. of days used |
X 51 |
| Total bill (Pro-rated) |
P 1,189.83 |
Credit/Debit Adjustments
Shows the adjustments effected to your account that may be due to the following reasons:
- Rebates from non-service
- Over / Under billed local service
- Toll dispute