SERVICE PROVISIONING

Customer Service FAQs  | BUSINESS CENTERS

ONLINE APPLICATION

Apply for a product online

Product follow up

BILLING INQUIRIES

BILLING Inquiries  |  Learn to read your BILL

Payment OPTIONS |  Business offices

PRODUCT AND SERVICES SUPPORT

VOICE | BROADBAND INTERNET

DOMESTIC DATA | GLOBAL DATA

WIRELESS / MOBILE | Products & Services FAQs

OUR CONTACT CHANNELS

For Home email: customercare@pldt.com.ph

Tel.No. 171 - For PLDT landline nationwide and Smart and Talk 'N Text cellular phones.

8888171 - For NON PLDT landlines in Metro Manila.

(02)8888171 - For Regional NON PLDT landlines and NON Smart and Talk 'N Text mobile phones, toll fees apply.

Learn about other ways to Contact Us

ONLINE PAYMENT

Paying your bills online has never been this easy! Click here to learn more about online payment!

WALK IN

PLDT Business offices nationwide, click here for a complete list or choose a location below.

North Metro Manila | East Metro Manila | West Metro Manila | South Metro Manila | North Luzon | Visayas | Mindanao

Apply online

FREQUENTLY ASKED QUESTIONS

• Understanding your Phone Bill
• When to expect Bill Delivery
• Notice of Disconnection
• Disconnection
• Reconnection
• Toll Services
• Special Features
• Security Features
• Customer Service Touch Points
• More FAQs on DSL
• QIK (Quick Install Kit)
• More on Landline Plus