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customer service
Please indicate the required information below then choose your request for
Other Services
. You can also give your comments and compliments in this category.
*Telephone Number:
*Account Number:
*E-mail address:
*Name:
Last Name
First Name
Middle Name
*Valid ID #:
choose one
SSS
TIN
Company name / ID Number
PRC
Passport
Postal
Senior Citizen
Driver's License
Expiry Date:
Billing
Payments
Copy of Bills (indicate billing period in the REMARKS Portion)
Toll Charges
Other Charges (please specify concern in the REMARKS portion)
Change of Billing Address
Room/Unit/Floor/Stall/Store No.:
Building/Apartment Name:
*Block & Lot No.:
*Street/House No.:
*Street Name:
*Subdivision/Village/Homes/Compound:
*Barangay/Bario/District Name:
*City/Municipality:
Province:
Repair (Please specify problem):
No Dial Tone
No Incoming/Outgoing but with Dial Tone
Continues Ringing
Unit Doesn't Ring
Others(Specify)
Change telephone number and publish it (P300.00 service charge)
Change telephone number and do not publish it (P300.00 service charge)
Reconnection with service charges
Other Service Requests
Change of Ownership
Upgrade
Downgrade
Telephone Transfers
Transfer location - residential (P1,200.00 service charge)
Transfer location - business (P1,500.00 service charge)
Telephone Transfers
For
Telephone Transfers
, please write down the
address
where you want us to transfer your phone.
Room/Unit/Floor/Stall/Store No.:
Building/Apartment Name:
*Block & Lot No.:
*Street/House No.:
*Street Name:
*Subdivision/Village/Homes/Compounds:
*Barangay/Barrio/District Name:
*City/Municipality:
Province:
Feedback/Compliments
Remarks:
Please tell us about your concerns in greater detail:
