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Domestic: Managed Services: Solutions
PLDT Shops.Work

Shops.work is a network solution that links all the company’s stores enabling them to electronically monitor its business transactions. The network infrastructure per store could either be VPN via DSL, Brains Regular IP-VPN or Brains Corporate RAS


A convenient, efficient, and effective value-added solution

PLDT Interactive SMS is a PC-based short messaging infrastructure that offers a reliable, automated, and inexpensive way to send relevant information to SMS-enabled devices. This revolutionary text messaging system allows user to either manually or automatically reply to each and every message. In addition, the service is also capable of broadcasting to mass based customer through telephone number ranges or through a predefined contact list.
  • User-friendly and Simplicity. Graphic user interface makes PLDT Interactive SMS very simple and easy to use. Users can log-in and send messages.
  • Cost effective. An inexpensive solution in implementing an accurate mass communication feature to your business.
  • Maintenance-free. A maintenance free application, the IP-based solution is hosted and maintained by PLDT.
  • Efficient. Quick and easy in sending the same messages to multiple recipients.
  • Instant group messaging. With the use of distribution list concept, users can easily maintain contacts individually or as a group.

Offering

  • Pre-paid Broadcast Access
  • SMS VPN Access (Post-paid)

Ideal users:

  • Potential Content Providers - relaying of information for updates, queries, or announcements.
  • CRM / Call Centers - using SMS technology as a value-added feature to their customer relationship programs.
  • Viral Marketing and Advertising Companies - for advertisement and promotion of products, services, or events.
  • Sales Organizations - for more aggressive and strategic sales operations.

Applications:

  • SMS Alerts - Announcements of events such as sports tournaments, exhibits, and seminars
  • SMS Reminders - A very efficient means of informing customers of their outstanding bills, registration fees, requirements, appointments and deadlines
  • Info-On-Demand - Contact information, rates, membership status, account information, product inventories, and prices can easily be monitored and retrieved remotely by sales agents or customers
  • Customer Service - Aside from email, landline, long-distance or cellphone calls, customers will also be able to send their concerns or inquiries via SMS, which is more convenient
  • Recruitment - HR Managers will be able to efficiently communicate with applicants who are always on the go, significantly cutting the time and effort consumed in setting interviews and/or exam schedules
  • Feedback - For customer’s comments and suggestions, aiding you in creating better products or providing better services
  • Data Mining - Demographic or research information can instantly and efficiently be solicited
  • Order-taking - Instead of using long-distance fax messages or making cellphone calls, you can take orders from customers or dealers nationwide via the more cost-effective SMS

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